Shipping Policy
At Rodsant-arte, we take great care to ensure that your artwork is carefully packed and shipped to you in perfect condition. Please review our shipping policy below:
1. Shipping Times
All orders are processed within 3–5 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Delivery times may vary depending on your location, but typically orders within the U.S. take 5–10 business days, while international orders may take longer.
2. Shipping Rates
Shipping costs are calculated based on the size, weight, and destination of the item. Shipping fees will be displayed at checkout before you complete your purchase. We offer standard and expedited shipping options.
3. Packaging
We ensure that all artwork, including original paintings and prints, is packaged securely to prevent any damage during transit. We use high-quality materials such as bubble wrap, protective corners, and sturdy boxes to safeguard your purchase.
4. International Shipping
We offer international shipping. Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival. These charges are not included in the shipping fee and are the responsibility of the recipient.
5. Shipping Address
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
6. Lost or Damaged Shipments
In the unlikely event that your order is lost or damaged in transit, please contact us immediately with your order details and tracking number. We will assist you in filing a claim with the shipping carrier and work to resolve the issue promptly.
7. Expedited Shipping
If you need expedited shipping, please contact us before placing your order so we can arrange the best option to meet your timeline. Additional charges may apply.
For any questions or concerns about shipping, please contact us at art@rodsant-arte.com.